Privacy Policy
How we safeguard your privacy
Collection Protection Resource, LLC (“Collection Protection Resource,” “Company,” “we,” “us,” or “our”) is committed to safeguarding the privacy and security of personal information. This Privacy Policy (“Policy”) explains our practices regarding the collection, use, disclosure, and protection of information obtained through our website www.collectionprotectionresource.com, as well as any affiliated online interfaces that link to this Policy (collectively, the “Sites”).
By accessing or using the Sites, you acknowledge that you have read and understood this Policy and consent to the collection, use, and disclosure of information as described herein. This Policy is incorporated into, and subject to, our Terms of Service, which contain a binding arbitration agreement. Please review those terms carefully, as they affect your legal rights.
Information we collect
We may collect the following categories of information:
Contact Information: Such as your name, mailing address, email address, and telephone number.
Financial Information: Including bank account details, credit accounts, credit history, employment records, and income information as required for our services.
Log Data: Information automatically transmitted by your browser, such as your Internet Protocol (IP) address, browser type and settings, device identifiers, date and time of access, and website interaction data.
Usage Data: Details regarding your interactions with the Sites, including pages visited, features utilized, content engaged with, and related metadata (e.g., time zone, device type, operating system).
Third-Party Information: We may obtain supplemental marketing or demographic data about you from third-party sources and combine it with information you provide.
Use of information
We may use the information collected for the following purposes:
- To provide, operate, and maintain requested products and services.
- To respond to inquiries, customer service requests, or complaints.
- To communicate with you, including through newsletters and marketing communications.
- To share with affiliates, subsidiaries, and third-party partners for marketing or service-related purposes.
- To comply with applicable legal, regulatory, or contractual obligations.
- To detect, investigate, and prevent fraud, security breaches, or other potentially prohibited or unlawful activity..
Disclosure of information
We may disclose your information under the following circumstances:
- Affiliates and Business Partners: To our affiliated companies and selected partners for purposes consistent with this Policy.
- Service Providers: To vendors, contractors, and agents performing services on our behalf.
- Legal Obligations: When required by applicable law, regulation, subpoena, court order, or governmental request.
- Business Transactions: In the event of a merger, acquisition, restructuring, bankruptcy, or sale of assets, your information may be transferred as part of the transaction.
- Fraud and Security: To protect rights, property, and safety of the Company, our customers, and the public.
- We do not sell or share mobile subscription opt-in information with third parties for marketing or promotional purposes.
Consumer choices
You may exercise the following rights regarding our communications and data collection practices:
- Email Communications: You may unsubscribe from promotional emails by following the instructions contained in the email or by contacting us at support@collectionprotectionresource.com
- Transactional and service-related emails will continue for active clients.
- Text Messages: To opt out of text communications, reply “STOP” to any message or text “STOP” to 888-818-1277. This action will discontinue both promotional and transactional text communications.
- Cookies: You may disable cookies through your browser settings; however, this may limit functionality on the Sites.
Data retention
We will retain your information for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable law, regulation, or contractual obligation. Retention periods may extend beyond the termination of your relationship with us where legally permissible.
Security of information
We employ commercially reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, use, or disclosure. Despite these measures, no data transmission over the internet or electronic storage method can be guaranteed to be fully secure. You acknowledge that you transmit information at your own risk.
Special notices
California Residents: Additional rights may apply under the California Consumer Privacy Act (CCPA) and related legislation.
Vermont Residents: Accounts with Vermont billing addresses are automatically treated as having elected to restrict information sharing with nonaffiliated third parties, except as permitted by Vermont law.
Nevada Residents: Nevada law allows you to request that your personal information not be sold. You may make such a request by contacting support@collectionprotectionresource.com
International Users: The Sites are intended for use by residents of the United States. If you access the Sites from outside the U.S., your information may be transferred to and processed in the United States, where data protection laws may differ from those of your jurisdiction.
Children’s Privacy: The Sites are not directed to individuals under the age of thirteen (13), and we do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.
Fraudulent communications
Collection Protection Resource LLC does not place unsolicited “cold calls” or request payment information by telephone for debt collection purposes. If you receive such a call claiming to be from Collection Protection Resource LLC, it is fraudulent. Please contact us directly at 888-818-1277 to verify authenticity.
Policy Updates
We may amend or update this Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Sites following such changes constitutes your acceptance of the revised Policy.
Contact information
For questions regarding this Privacy Policy or to exercise your rights, please contact us at:
Collection Protection Resource, LLC
132 W. International Speedway Blvd., #1041
Daytona Beach, FL 32114
Email: support@collectionprotectionresource.com
Phone: 1 (888) 818-1277
Please retain a copy of this Privacy Policy for your records.